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Help Desk Specialist Company Confidential
Summary Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
Primary responsibilities Provide technical assistance and support for user issues related to computer systems, software, and hardware. Continue reading →
The intermediate level position, conducts end user support of PC desktop/laptop/mobile device. Provides quality support with high degree of customer service, technical expertise, and timeliness. This position requires the basic knowledge of relevant operating systems (Windows 7/Windows 8.1/MAC OS) and environment. Must have a great problem solving techniques; ability to identify and solve complex problems in product areas, may include problem escalation; and able to handle challenging support situations.
Click here for more information and application instructions. Job posting closes April 27, 2015.
We are very excited to announce the Kaleen McDowell has won the Midwest Analyst of the Year and will be representing Chicagoland and the region at the national conference in Las Vegas in March. Please join us in wishing her the very best at Nationals!! With her award, Kaleen has won a trip to the conference.
The board of Chicagoland HDI is so excited about this wonderful awards program put on by HDI. We all know how important it is to recognize our dedicated team members!
Chicagoland was represented at the national conference last year by Johnny Chamboullides who won the Midwest Desktop Technician of the Year and now we have Kali McDowell representing us this year for Analyst of the Year. Chicagoland ROCKS!!!!