April 20th Pinstripes Event

Speaker Lineup

Lee Cullom – President, Northcraft Analytics Power of Business Intelligence for IT Service Management. Applying data analytics practices to your IT organization.

Dana Olson – Senior Manager, Datavail Learn the art of communicating quickly and powerfully and get what you want in 30 seconds or less. Use a 30-second technique to market yourself, your service desk or your ideas. The technique reviewed in this session can be applied to all your communication including staff meetings and memos. You will walk away with delivery tips and a template you can use to get what you want in 30 seconds.

Festivities Afterwards:   Bocce 4:00pm – 6:00pm



2016 Award Ceremony Success

In addition to honoring our Analyst and Desktop Support Technicians of the Year nominees and winners, we had the incredible Manley Feinberg as the keynote speaker for our year end celebration luncheon.

Our annual year end luncheon has become known for its great speakers and networking opportunities while also celebrating the best in our industry.

2016 Chicagoland HDI Awards Banquet Maggianos room view

2015 Chicagoland HDI Awards Banquet Maggianos room view

This year we welcome Manley Feinberg was our keynote speaker.

Manley’s inspirational keynotes are brought to life through his exceptional photography and riveting stories culminating from a lifetime of adventure through 25 countries, to over 400 outdoor destinations. Manley vividly shares compelling lessons from his adventure and leadership experiences in a way that allows you to relate to your mountains. He will have you hanging beside him surviving in the Himalayas, struggling to communicate in Uzbekistan, and immediately transfer the experience to moving you forward in your courageous efforts.

We were very excited to honor the award nominees from Advocate Healthcare, Blue Cross Blue Shield, CME Group, DeVry Group, Ensono, and PepsiCo.  These nominees represent the best of the best, working on the front lines to provide excellent service and support every single day.