October One Day Conference

Day of Champions
IT Service, Support, and Service Management Topics.
Speakers: Kirk Weisler, Jeff Rumburg, Leslie O’Flahavan
Sponsored Speaker from Randstad Technologies: Jim Larkin
Event Information

The one day conference is Chicagoland’s most comprehensive event for the technical support industry condensed into one day. Whether you’re a frontline technician, new manager, seasoned team lead, distinguished VP, or CIO—there’s something for everyone. A ton of learning. Nonstop networking. A whole lot of fun. In the end, you’ll get everything you need in a condensed delivery format.

REGISTER

Totally Awesome Event with Jason Wischer

JasonJason Wischer joined us from the Brew City HDI Local Chapter to share his message about Creating a Colorful Culture at our September Event.

Jason is an IT Manger with 12 years of experience in the financial services industry.  He has been heavily involved as a volunteer with the HDI organization, and serves on the local chapter board in Milwaukee, previously as Midwest Regional Director, and recently as the Member Advisory Board Chair – leading the community of leaders from across the country.

He explored these roles:

  • Vision: Consider the Big Picture
  • Plan: Details, Details, Details
  • Experience: People First
  • Action: Let’s Get Started

Here’s some pics from the event. You can also visit our Facebook Page to see more.

LaDonna talks up our chapter

LaDonna talks up our chapter

Do you remember this icebreaker

Do you remember this icebreaker

Here's a Most Positive person

Here’s a Most Positive person

Joliet Jr. College a facility thanks for Hosting

Joliet Jr. College facility – thanks for Hosting

Jason Taking us through what a People person is

Jason Taking us through what a People person is

Attributes of a Details Person explained during team sessions

Attributes of a Details Person explained during team sessions

Everyone's a People person

Everyone’s a People person

People person attributes

People person attributes

Jason closing with a quote from a very Purple Person

Jason closing with a quote from a very Purple Person

Happy Fall, and see you at our October Event

Happy Fall, and see you at our October Event

Thank You Microsoft

danrey Dan Rey, Microsoft Solution ArchitectMS

Microsoft Briefing: Windows 10 Installation and Support
HDI-MTC ladonnaDate: Thursday May 19th, 2016
Location: Microsoft Technology Center
AON Center, 200 E Randolph St. Suite 200, Chicago, IL 60601

Jason York, Industry Speaker “Rapid Intervention Team, Rescuing the Support Center”
HDI-MTC Traiing

2015 Awards Luncheon with Gregg Gregory

December 3, 2015
2nd Annual Awards Luncheon at Maggiano’s in Schaumburg.  We celebrated all the Analyst and Desktop Support Technician nominees for the Chicagoland chapter area for their outstanding service and support over the past year and naming this year’s winners. In addition, keynote speaker Gregg Gregory of Teams Rock inspired, motivated and awaken attendees to the power of teamwork.

TEAMS ROCK Testimonials

DSOTY                AOTY