Welcome to the Chicagoland Chapter of HDI, your local meeting place for Help Desk and Customer Support Professionals. Since 1990 we have provided a networking environment and learning forum. The Chicagoland Chapter is a member of HDI’s ‘One Association.’ The Chicagoland local chapter provides the opportunity to collaborate with other IT Service and Support Professionals – to educate, motivate and enjoy the fun side of support. Come to a meeting and get blown away by the Windy City Chapter.

HDI is dedicated to helping IT service and support professionals and their organizations maximize the return on their professional development expenditures. To this end, HDI focuses on establishing best industry practices, developing certification and training programs based on internationally-recognized standards, and providing members with timely access to valuable industry resources and events.