Lee Cullom – President, Northcraft Analytics Power of Business Intelligence for IT Service Management. Applying data analytics practices to your IT organization.
Dana Olson – Senior Manager, Datavail Learn the art of communicating quickly and powerfully and get what you want in 30 seconds or less. Use a 30-second technique to market yourself, your service desk or your ideas. The technique reviewed in this session can be applied to all your communication including staff meetings and memos. You will walk away with delivery tips and a template you can use to get what you want in 30 seconds.
Festivities Afterwards: Bocce 4:00pm – 6:00pm