HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.  Learn industry best practices and standards with HDI’s training program. All HDI certification courses include a certification exam.

Click HERE for a full list of IL classes and registration links.

  • Be sure to use code LCCHI before checkout to help our chapter.
  • For personal assistance, call 1.800.248.5667.

INTERESTED IN HOSTING AN HDI CERTIFIED EVENT? Please help Chicagoland HDI host training sessions in the Downtown Chicago Loop. We are looking to host classes for the dates listed in the link.

If you can help, that’s great news!  Please complete the form below and our VP of Training will contact you within the next 48 hours.

trainingpicHosting has the following requirements:
– Room should be approximately 800 Sq. Ft.
– Room should accommodate 16 people
– If possible, U-shaped seating is preferred
– Provide LCD Projector with spare bulb
– Provide flip-charts, three different colored markers

Company Name and Address*
Describe your meeting space:*
I am interested in hosting: